Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Houston come from postal codes 77002, 77009, 77052, 77008, 77081, 77006, 77019 and 77007.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,791 ratings
Thank you!
Problems in the last 24 hours in Houston, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Pasadena, Kinwood, Missouri City and Stafford.
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| City | Problem Type | Report Time |
|---|---|---|
 Houston | Total Blackout | |
| Houston | Phone | |
| Houston | Total Blackout | |
| Houston | Internet | |
| Houston | TV | |
| Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- Veronica Gil (@IamVeRoNiCaG) reported fromHouston, Texas
@comcastcares Okay what a coincidence but within 5 minutes of tweeting you. My cable service came back on. I guess thanks for responding. I hope it stays on for awhile. 🙏🏼
- **** Hammerbush 🔨 (@KingKrullHTX) reported fromHouston, Texas
@ColedFront @preach2002 @FortniteStatus I left xfinity for this very reason. Their xfi modem is garbage. Switched to AT&T fiber 1gb up and down and now my ping is under 30 consistently after it had been over 55 guaranteed no matter what
- Roger Brown (@LadyOwls) reported fromHouston, Texas
@comcastcares there is a bee infestation in your cable box in my back yard. This has happened twice before; each time someone has come out and taken care of it. I called customer service, here is the ticket number Ticket# 052189361
- mani (@imanimanimanii) reported fromHouston, Texas
@aaliyah_walks Bih I literally gave you my xfinity login!!
- robert (@robertlsantos) reported fromHouston, Texas
@Xfinity going on day 2 with no Electricity in Houston. I’m am finally able to stream with my cell phone. Now I can’t watch local channels on your streaming service without wi-fi Waive this during this emergency!!
- Mr. TJ Allen (@allen8269) reported fromHouston, Texas
@comcast Comcast needs to expand the home services blue print for Montgomery County. It's sucks only having 1 provider in my area sucks. Either speeds or too slow or prices or through the roof.
- cindy (@ciindyal1) reported fromJacinto City, Texas
**** t-mobile ,**** xfinity and,**** this weather
- Coco Sha'Nae (@cocoshanae5) reported fromHouston, Texas
@Xfinity I need a damn credit for this inconvenience
- Bailey™ (@CoZmoTheGod) reported fromHouston, Texas
@comcastcares Can I get credit for my service being out? People are getting $15 a day their service was out, I pay a lot for my service
- Kenneth Bourghs, PhD, EdD (@KBourghs) reported fromBriargrove, Texas
Called Xfinity and they cannot see any errors or issues regarding extremely poor performance. The earliest a technician can be ‘on-site’ is 2 PM, CST, tomorrow. NOT ACCEPTABLE! After last week, we need STABILITY & CONSISTENCY!
- Manny_Mo (@mannymo07) reported fromHouston, Texas
@comcastcares hello i’m in Houston TX 77099 i wanted to know when would our service be back on our power came back like 10 min and or xfinity was back on for a minute and went out again hopefully i can get an answer thanks again
- Veronica Gil (@IamVeRoNiCaG) reported fromHouston, Texas
@comcastcares I live the Spring, TX area. I have power but no cable service. Why is that?
- pronounced kale-lyn not kaylyn (@iamsensationalk) reported fromHouston, Texas
why have cable ...if you have to subscribe to every platform from hbo to starz to peaco*ck just to watch a damn movie??????? @Xfinity ????? like wtf??
- Beiju Patel (@BeijuPatel) reported fromHouston, Texas
Why is so bloody hard to speak to someone at @Xfinity. Stop trying to solve my issue with bloody text messages. When I call it’s all automated.
- Bill “staying at home” Shirley 😷 (@bshirley) reported fromHouston, Texas
@txgowan @Xfinity i’ve been having issues all day
- ALEJANDRA (@AlejandraSports) reported fromHouston, Texas
If you have T-Mobile or Xfinity, I just wanna let you know you’re not alone. These services stay failing at the worst times I swear
- MarlyMar_87 (@MarlyMar87) reported fromHouston, Texas
@Markie_Gee Xfinity trippin with this internet outage ...
- David Bockoven (@BockovenDavid) reported fromHouston, Texas
@comcastcares With a severe weather hitting Houston, TX, Outages happen and I understand that but why doesn’t AT&T have this issue? My neighbor has AT&T and their services never went down.
- Kenneth Bourghs, PhD, EdD (@KBourghs) reported fromBriargrove, Texas
Is this a FREAKING 3rd world country, or what?! My water has been off today, Xfinity is up & down, and AGAIN TODAY, my power is off! What do we have to do to have consistency?!
- Chrissanta💋🧜🏼♀️ (@chrissy_anta) reported fromHouston, Texas
@TMobile how y’all have money to buy multiple SuperBowl ads yet here i am needing to bum off my brother’s hotspot!!? Smh and I’m looking at @Xfinity too with no service wanting to charge an arm and leg #TexasWinterStorm2021
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Roy Kenyon (@RoyKenyon11) reported
@jeff_gluck That was the worst race ever all weekend they were terrible and the TV coverage of the Xfinity race was awful.
- SquareMeylix (@SquareMeylix) reported
Who wins? Galleon with FotD loot allianced with a duo sloop and brigantine vs a Solo SquareMeylixAnswer: Neither! Comcast craps out after 40 minutes of chasing everyone the moment all the masts are down 🥲🥲🥲Sorry everyone..
- Pawin Vongmasa (@tunococ) reported
Anybody in the Bay area having trouble with Comcast internet? It's been hours for me without WiFi. #comcastoutage
- kitty (´・ω・｀) 🖤💕 (@omglookkitty) reported
@welpdamn @Xfinity i fuuuuuucking hate them they STAY messing up my connection and overcharging me for ****
- Dylan DeGiulio (@DSquared94) reported
@XfinitySupport Definitely not. Rest assured I am a PAYING xfinity customer, otherwise I wouldn't be able to access xfinity hotspots. I am experiencing outages at an xfinitywifi hotspot. Just now in the middle of stranger things it cut out. This is COMPLETELY UNACCEPTABLE.
- L-Dub (@MsWilliamsWorld) reported
Great. Waking up to an @Xfinity outage after the 3-day weekend...🙄
- Nate (@hillbe12) reported
@Xfinity your outage map needs updated. Neither cable nor internet is working but My Account says everything is fine.
- Emily (@H13048438H) reported
@Xfinitysupport He said he would send a fiber specialist out to resolve the problem by end of day. Following his visit, I had a series of very frustrating calls with Comcast customer support, spending over 3 hours on the phone.
- INFAMY (@MeierT777) reported
Is @nflnetwork down for all @comcast customers? #nflnetworkdown
- Copy Ninja (@Kakashi_fandom) reported
@Xfinity why can't I login to your website for the last 3 days? The site shows that I am logging in and then automatically logs me out over and over. Also what's up with the data throttling when I am far under the limit? 🙄
